Why does it still sound like a phone?
The rebuilt treble is an estimate from the sound below 4 kHz, and everything below 4 kHz is your recording as it was. A call whose sound stops between about 5.4 and 8.3 kHz gets no rebuild at all.
One voice is much quieter than the other.
The repair does not balance two speakers. Normalize audio sets the whole file to one loudness, and a recording of each side, repaired on its own, keeps each voice at its own level.
Can it separate the two voices?
No. Both sides stay in the one file. Speech cleanup lowers voices that sit behind the speaker, not the person you are talking to.
Why was the treble not rebuilt?
The rebuild needs sound that stops under about 5.4 kHz, with nothing else found or only steady noise. When clipping, holes or hum are found as well, those are repaired and the treble stays. With noise and other damage together, the try says speech cleanup is not run on narrow-band audio, because it measured worse.
Is the added treble the person's real voice?
No. It is predicted from the sound below it, and the result labels it inferred. Keep the original for anything that has to be exact.
Is my recording uploaded?
Not for the check, which runs in your browser. Pressing Repair the first 20 seconds sends those 20 seconds; when your browser could not open the file, or it runs over five minutes, the file itself goes to Solipsium's server, so the try is offered for it only up to 25 MB. Solipsium keeps only the first 20 seconds and deletes them within an hour. If you are signed in, a file you drop or choose is uploaded to your account and opens in the editor instead. The privacy notice has the rest.